

Step 1: Try to download the Scanner driver from the HP website. HP Scanjet G3010 Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility Thank you for your response with the current update on the issue.


Only This week I did finally upgraded the Windows OS after checking with few friend's installations. I delayed by rescheduling at least by 5 months the Installation/ Upgrading to Windows 10.

After Microsoft Introduced Windows 10, Automatically the system was asking to Upgrade & it also checked the System other environments including various Softwares in this PC, the Windows 10 compatibilityĬhecking displayed All is OK except Monitor which is not touch screen (Not required as per Windows 10 requirements ).I have been Using this PC since over 4 years with Original Windows 7 Ultimate OS.How exactly have you tried to use the scanner? Have you tried to use the Fax and Scanner default app on the computer? - See Below details.Are you able to use printing function? _ My Problem is with the Scanner Not with printer.Look at the System Information file attached for details. What is the make and model of the computer? - Self Assembled Desk Top PC with Selective High End components.To assist you to better, please provided us the information below:
